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FAQ

Frequently Asked Questions

Here you can find information about how TOBIAS works and how the rules of the service are organized

The AI-assistant at your request up to 5 times selects up to 20 phrases in addition to 10 keywords, which you independently specified at the first step when creating the project.
In addition, at the end of project creation, the AI-assistant specifies the status of success of implementation, constantly improving the quality of neural network conclusions.

Points are required to record actions in the system and requests to the server. Since our service contains AI-analytics functionality, we keep records and rate requests to ensure a balanced level of quality for all our users.
Creating one project for modeling costs 15 points. Further, when building a semantic core, each key phrase (may contain several keywords) costs 3 points. The created kernel can contain up to 100 words. Thus, 315 points are enough for a full cycle of modeling a project with the maximum number of relevant words. In general, this value is less.
Yes, if necessary, you can buy packages of 250 and 500 points for RUB 299 and 499 respectively. The additionally purchased points must be used before the expiration of 30 days from the date of activation of the tariff plan. That is, if you have spent the previous 250 points in 29 days, you will have to use the purchased new 250 points in 1 day. Or think about switching to a tariff with subscription and unlimited number of points for modeling.
No, there is no charge for using the unit economy calculator. You can change the values in the calculator as much as you want until you finish editing the project and save it. You will need to create a new project to calculate new values.

On tariff plans with a point system, points must be used within 30 days of purchase. Unused points after this period are reset to zero. But if you bought points and did not use the service, we will of course make a refund.

Согласно «Закону о защите прав потребителей» мы вернем вам уплаченную за месяц сумму в части неиспользованного объема услуги. Мы вернем средства по вашему запросу, если после приобретения любого из тарифов вы не пользовались сервисом. Однако, если вы создавали проекты, подбирали ключевые фразы или делали вычисления в калькуляторе вне сроков демо-режима, значит вы пользовались сервисом, и поэтому вернуть средства не получится.

Yes, you can always view the modeling results on the project tab in your account.
Нет, другие пользователи не видят ваши проекты, пока вы сами этого не разрешите. У каждого проекта по умолчанию включен статус «Закрытый», но вы можете изменить его на «Публичный». Тогда ваш проект с метриками его моделирования станет доступен для просмотра в общем каталоге. Каталог доступен для просмотра только прошедшим авторизацию пользователям, поэтому его не индексируют поисковые системы, а значит, ваши данные не попадут в сеть ни при каких условиях.

Your points balance is available in your account. In addition, for each action in the phase of semantic kernel formation, we display the cost of the request for recommending additional key phrases. Thus, you can accurately estimate your costs in points when working with the service.

Yes, you have the option to delete your account. A deleted account cannot be restored.

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In order to evaluate the capabilities of our service, you can use a free demo version for 7 days. We would appreciate your feedback!
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Are there benefits to early-birds?

Yes, we are currently developing a program for the first 250 users who will receive exceptional sign-up benefits. Sign up for our newsletter so you don't miss out!

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